Full-Stack Proprietary Orchestration: Connecting Mission-Critical Enterprise Systems with Wenquxing LLM & Richinfo LLM
StepOne Voice, StepOne GEO, Open-Skill Telephony, StepOne SCRM Agent for WeCom, and StepOne Analytics share a unified Agent Runtime, asynchronous tool-calling bus, and closed-loop model evaluation — supporting high-availability multi-tenant cloud and Domestic IT (XinChuang) on-premise deployments.
StepOne 5-Layer Agent Development & Runtime Architecture
Live Asynchronous Tool Calling: Zero Dead Air While Querying Backend Systems
Traditional Agents often suffer multi-second dead air when querying external ERP/CRM APIs. StepOneAI's non-blocking asynchronous runtime executes backend tool lookups concurrently while maintaining natural conversational engagement—seamlessly weaving results into context the moment they return.
Respond naturally first while triggering scoped backend order lookups asynchronously
API responses automatically inject into live context to continue confirmation
Full latency & anomaly observability with automatic ticket writeback
Continuously Engineered Around Precision Hearing · Grounded Answers · Natural Fluency
Powered by StepOneAI's proprietaryWenquxing LLMand parent company RichinfoRichinfo LLM, combining authorized enterprise data and real historical conversations to build hard-case pools, negative-example guardrails, and regression testing—supporting canary validation and seamless migration in on-premise environments.
High-accuracy recognition for domain jargon and product SKUs
RAG Factual Grounding & Compliance Guardrails
Contextually natural phrasing tailored to real-world service scenarios
Six Flexible Integration Modes Across Business Teams, Web Embeds & Developers
01 · Turnkey Cloud Console
Log straight into the StepOne Voice Console or StepOne GEO Client/Partner Portals with zero infrastructure overhead.
02 · One-Line Web Widget Embed
Just like the widget in the bottom-right corner of this page, drop a single Embed snippet into your website or store for dual-mode text and live voice AI support.
03 · Plug-and-Play WorkBuddy & OpenClaw Skills
Search 'Phone Assistant' in Tencent WorkBuddy or run one openclaw CLI command to connect your desktop Agent to real China phone lines.
04 · Legacy Call Center Protocol Integration
Standards-based compatibility with Genesys, mainstream CTI call platforms, and MRCP—preserving existing telecom and seat investments.
05 · PaaS Atomic APIs & Event-Driven Orchestration
Invoke streaming voice, tagging, and analytics capabilities via REST, WebSocket, and SSE APIs, automatically triggering tasks from CRM events.
06 · Air-Gapped Intranet & Huawei Ascend Sovereign IT / Xinchuang Appliance
Supports offline data-center deployment, Huawei Ascend (Rich AIBox) compute adaptation, and custom vertical business plugins.