StepOne Private-Domain Agent · Core Engines & Functional Modules
Dive into underlying product engines and visual dashboards—every module supports granular configuration by domain knowledge, business rules, and RBAC.
Deep Dive into Six Core Functional Modules
Unified WeCom Reception Console
Centralizes multi-rep WeCom chat queues, SLA response-timeout alerts, and human handoff tasks with complete audit trails across AI and human replies.
Centralized Enterprise Tag Governance Hub
Spans product interest, intent tier, budget & payment terms, and company size — automatically recommending standardized tags after each chat.
High-Intent Opportunity Queue
Scores buyer urgency automatically (e.g., purchasing this week / budgeting this month) into a trackable, accountable pipeline.
WeCom Sidebar Sales Copilot
Displays live customer profiles, prior conversation summaries, open questions, and contextual reply suggestions right inside the WeCom sidebar.
Tiered SOP Automation Engine
Triggers onboarding kits, industry case studies, renewal reminders, or dormant reactivation tasks matched to each customer's funnel stage.
Chat Compliance QA & Seamless Account Inheritance
Monitors WeCom response SLAs and unauthorized promises automatically, while transferring contacts and full chat context seamlessly whenever reps change roles.