Intelligent WeCom Operations Hub
Unified Reception, Auto-Tagging & Deal Acceleration
Powered by Wenquxing LLM for instant Q&A routing, high-intent lead detection, and sales reply suggestions—making private-domain conversion measurable.
Four Core Capabilities Purpose-Built Around Real Enterprise Workflows
Instant verified Q&A + seamless human takeover for complex requests
Automatically answers routine inquiries using enterprise-approved product docs; when bulk quotes, custom specs, or service escalations arise, it routes the thread with a full summary to the right business-unit advisor.
5-stage customer funnel with 'AI-suggested + human-confirmed' taxonomy
Covers the 5-stage lifecycle ('Pending → Engaged → Qualified → Closed-Won → Ongoing Care') under an HQ-governed tag taxonomy — eliminating fragmented ad-hoc team tags.
High-intent signal radar + multi-turn chat summaries & pitch suggestions
Captures strong buying signals — credit-term inquiries, sample requests, proposal asks — pushing conversation summaries and high-converting reply drafts to reps for one-click review and send.
Tag- and milestone-driven automated WeCom engagement
Automatically schedules tailored collateral and rep follow-up reminders for dormant contacts, active trials, and strategic vertical accounts based on behavioral triggers.