Controlled by Richinfo (300634.SZ) · Dual Proprietary LLMs

One Unified AI Agent Suite
Unifying Voice Contact, AI Search Growth & Private-Domain Conversion

Powered by our proprietaryWenquxing LLMand parent company'sRichinfo LLM, delivering a 5-product enterprise Agent matrix led by StepOne Voice for end-to-end business execution.

Voice Console ↗
STEPONE AGENT RUNTIME Full-Funnel Agent Collaboration Hub Built on Unified Customer ID
StepOne Voice

Outbound AI, 24/7 Support & 100% Automated QA in One

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StepOne GEO

Help AI Understand Your Business & Put Your Brand in the Answer

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Open-Skill Call Agent

Officially Listed on Tencent WorkBuddy & OpenClaw

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StepOne SCRM Agent

Turn WeCom contacts into trackable enterprise assets

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StepOne Analytics

Connect multi-touchpoint conversations with back-office outcomes

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300634
100% Wholly Owned & Backed by A-Share Listed Parent Richinfo
Dual CAC-Registered LLMs
StepOneAI Wenquxing LLM + Parent Richinfo LLM
4,500+ Professionals
Group R&D and Operations Powerhouse (92% Technical & Ops Talent)
1B+ Endpoints Reached
Trusted by Dozens of Central SOEs and Hundreds of Leading Enterprises
UNIFIED AGENT & OPEN SKILL MATRIX

Five Core Product & Skill Lines + Two Foundational Platform Agents

Led by our flagship StepOne Voice platform, uniting StepOne GEO (for direct enterprise clients and nationwide channel partners), the AI Phone Task Assistant listed on Tencent WorkBuddy, WeCom SCRM operations, and full-funnel StepOne Analytics — launch any console with one click.

01 Flagship Voice AI · Outbound Growth, 24/7 Support & 100% Automated QA internal-business.steponeai.com

StepOne Voice · Enterprise Outbound AI, Inbound Support & 100% QA Platform

Powered by StepOneAI's proprietary Wenquxing LLM and the Voice Hub 'Perception–Planning–Execution' pipeline, unifying outbound campaigns, lead qualification, appointment confirmation, 24/7 inbound support, and 100% call compliance QA — with seamless summary-attached handoff to human agents for complex inquiries.

Outbound Lead Gen & Activation
Batch lead qualification, event invitations & dormant customer reactivation
24/7 AI Contact Center
Round-the-clock resolution for FAQs, order lookups & service requests
Voice Console ↗
02 Generative Engine Optimization · Help AI Understand Your Business & Put Your Brand in the Answer geo.steponeai.com

StepOne GEO · AI Agent-Driven Generative Engine Optimization Platform

StepOne GEO is StepOneAI's AI Agent-driven Generative Engine Optimization platform. Grounded in enterprise-verified facts, six specialized Agents orchestrate knowledge curation, AI answer diagnostics, decision-query insights, content creation, authorized source publishing, and continuous re-benchmarking — while opening a dedicated partner portal for nationwide channel partners to build verifiable, traceable digital brand assets.

Enterprise Knowledge & Baseline
Source-backed enterprise profiles + multi-platform AI answer diagnostics
Query Insights & Agent Authoring
Decision query clusters + articles, FAQs & video script production
Client Portal ↗ Partner Login ↗
03 Open Skill Ecosystem · Officially Listed on Tencent WorkBuddy & OpenClaw open-skill.steponeai.com

StepOne AI Phone Skill · Give Every Agent a Real China Phone Line (WorkBuddy & OpenClaw)

Officially listed on Tencent WorkBuddy under 'Experts · Skills · Connectors' (search 'Phone Assistant' to enable 'AI Phone Task Assistant') and open-sourced on OpenClaw / ClawHub (open-skill.steponeai.com). Place or answer real Mainland China phone calls with a single natural-language prompt, backed by per-call --confirm approval gates and dual-track live SSE captions.

Official Tencent WorkBuddy Listing
Search 'Phone Assistant' in WorkBuddy for instant activation
3-Step OpenClaw Setup
Equip any custom AI Agent with Mainland China telephony in one command
Skill Console ↗
04 SCRM Operations · Turn WeCom Contacts into Trackable Enterprise Assets scrm.steponeai.com

StepOne SCRM Agent · Full-Lifecycle Intelligent WeCom Operations Platform

Eliminates the four chronic bottlenecks of traditional WeCom operations: siloed personal contacts, untracked service chats, subjective tagging, and opaque follow-up attribution. Powered by Wenquxing LLM and verified enterprise knowledge bases, it automates reception and routing while surfacing high-intent opportunities and suggested scripts to accelerate deal closure.

Smart Reception & Triage
Instant verified Q&A + seamless human takeover for complex requests
Unified Asset & Funnel Tiering
5-stage customer funnel with 'AI-suggested + human-confirmed' taxonomy
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05 Omnichannel Attribution · Unifying Multi-Touchpoint Conversations with Revenue Outcomes insight.steponeai.com

StepOne Analytics · Unified Customer View & Full-Funnel Attribution Hub

Breaks down data silos across marketing acquisition, pre-sales engagement, post-sales support, and CRM order ledgers. Once inbound consent and identity resolution are completed, it fuses unstructured conversation transcripts with structured transaction records to deliver clear channel ROI, funnel drop-off diagnostics, and product insights for executives.

Unified Customer Identity
Cross-touchpoint profile resolution & full-lifecycle timeline
Channel & Funnel Attribution
Pinpoint which acquisition channels and sales pitches drive closed-won deals
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Foundation Layer A · QA Agent

Omnichannel Service Quality Auditing & Risk Script Guardrails

Audits 100% of phone recordings and WeCom (Enterprise Messaging) chats against service standards, restricted commitments, and recurring objections—auto-generating review tickets and script refinements.

Foundation Layer B · Workflow Agent

Cross-system workflow orchestration, tool routing, and human handoff

Dispatches tasks based on real-time customer state and enterprise rules—connecting specialized Agents, frontline reps, and CRM/ticketing systems for closed-loop writeback.

IMPLEMENTATION METHODOLOGY

5-Step Enterprise Deployment Methodology: Turning AI into Real Operational Productivity

Tailored across manufacturing & logistics, retail chains, automotive, finance, and B2B enterprise services — aligning agent roles, knowledge bases, and system APIs around your customer journey.

STEP 01

Scenario Scoping

Pinpoint bottlenecks across outbound qualification, 24/7 support, AI search visibility, or WeCom conversion

STEP 02

Role Orchestration

Define AI automation boundaries, human approval gates, and cross-team handoff rules

STEP 03

Knowledge Curation

Structure verified product facts, standard FAQs, and strict compliance guardrails

STEP 04

System Integration

Connect existing CTI call centers, WeCom, CRM, ticketing, and RBAC audit systems

STEP 05

Continuous Flywheel

Continuously refine performance via call transcripts, citation samples, and conversion attribution

One Unified AI Agent Suite · A New Paradigm for Omnichannel Enterprise Customer Operations

Powered by StepOneAI's Wenquxing LLM and parent company Richinfo's RichAI LLM, empowering marketing, sales, support, and operations teams to collaborate around a unified customer profile. Launch the console now or book a tailored demo.

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