Majority-Owned by Richinfo (300634) · Dual CAC-Registered Enterprise LLM Foundation

Human-Grade Enterprise Voice Agent
As Low as ~200ms* Natural Barge-In—Say Goodbye to Robotic Cold Calls

Unifies intelligent outbound acquisition, 24/7 inbound voice support, and 100% full-coverage compliance QA. Executes live async CRM/order API lookups with zero dead-air waiting, with native Genesys/SIP reuse and air-gapped on-premise delivery on Huawei Ascend.

✓ Natural Turn-Taking Without Talking Over:Noise-robust acoustic VAD accurately distinguishes ambient background noise from real customer rescheduling interruptions
✓ Seamless Human-AI Handoff:High-intent leads transfer to live advisors in seconds with complete structured call summaries attached
✓ 100% Full-Coverage Call QA:Elevates QA coverage from traditional 3% manual sampling to 100% automated compliance auditing
Explore Full Technical Specifications →
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INTERACTIVE ROI CALCULATOR · Contact Center Efficiency Estimator

Calculate Online: How Much Agent Capacity Can StepOne Voice Unlock?

Adjust the sliders for your current team size and daily call volume to estimate monthly AI outreach capacity and 100% QA coverage gains under a human-AI collaboration model.

50 seats
5 seats (Agile Growth Team) 300+ seats (Enterprise Contact Center)
80 calls/day
40 calls/day (Consultative Engagement) 200 calls/day (High-Frequency Screening & Alerts)
✦ Human-AI Workflow Recommendation: Let AI handle 100% of first-round lead qualification, 24/7 after-hours coverage, and full-call QA auditing, while human agents focus on closing high-intent opportunities qualified by AI.
Monthly Concurrent AI Outreach Capacity
264,000
standardized outbound & inbound calls/mo
Estimated High-Value Agent Hours Freed
5,500
hrs/mo redirected to core deal closing
Compliance & Call QA Coverage Surge
3% → 100%
Auto-flags compliance risks & high-intent objections
* Estimates assume a standard enterprise human-AI collaboration benchmark (22 working days/month); actual concurrency and pricing depend on workflow assessment.
INTERACTIVE SCENARIO AUDITION · Mic-Free Call Walkthroughs

4 High-Frequency Enterprise Scenarios · Live Barge-In & Async Order Lookup

Replay authentic call cadences across wealth management, automotive, logistics, and B2B software without enabling your mic—or click the floating widget on the right for a live voice conversation anytime.

Millisecond Natural Barge-In & Rescheduling When the client interrupts mid-sentence to reschedule, the Voice Agent halts playback instantly, switches to active listening, and updates the CRM calendar in real time.
[Voice Agent] Hello Mr. Lin, this is the Wealth Client Center calling to confirm your 3:00 PM private asset allocation briefing tomorrow afternoon—does that time still work for you?
[Client interrupts mid-prompt] Hold on—I just had an urgent business flight to Shanghai come up tomorrow afternoon. Could you move my slot to Thursday at 10:00 AM instead?
[Voice Agent] Of course, Mr. Lin! Your briefing is now rescheduled to this Thursday at 10:00 AM, and we'll text your advisor details and digital pass to your mobile shortly.
EDITION & DEPLOYMENT COMPARISON · Deployment & Partnership Matrix

Four Clear Deployment & Partnership Paths: Built for Agile Teams, Legacy Stack Integration, Air-Gapped Sovereign IT, and Channel Partners

Eliminate opaque pricing—pinpoint the ideal deployment and commercial model based on your data residency boundaries, legacy integration needs, and business role.

Evaluation Dimension 01 · Cloud SaaS Standard 02 · Enterprise Hybrid Cloud ★ 03 · Huawei Ascend Air-Gapped Appliance 04 · StepOne GEO Agency Partner Edition
Target Organizations & Stage Growth telesales/support teams & rapid PoC validation projects Mid-to-large retail chains, automakers, manufacturers & B2B service groups Banks, insurers, public sector, state-owned enterprises & high-security institutions Digital marketing agencies, B2B resellers & regional service partners
Typical Go-Live Timeline 1–3 business days, turnkey out-of-the-box 1–2 weeks including SIP/CTI & CRM joint integration 2–4 weeks for on-prem data center / Huawei Ascend appliance rack & acceptance Instant provisioning of dedicated agency partner console upon contract approval
Core Models & Compute Foundation Wenquxing LLM High-Availability Cloud Cluster Dedicated Dual-Engine Routing (Wenquxing LLM + RichLLM) On-Premise LLM Weights + Huawei Ascend Rich AIBox StepOne GEO Standard Engine with Six Specialized Collaborative Agents
Legacy Stack & Telephony Integration Standard Cloud Workspace + One-Click Web Floating Widget Embed Native reuse of Genesys, SIP trunks, WeCom & mainstream CRMs Air-gapped intranet softswitch peering, private APIs & custom plugins Dual-workspace architecture: Partner provisioning ledger + isolated client portals
Data Residency & Security Boundary Tenant-level IAM logical isolation & end-to-end TLS encryption Core customer records remain enterprise-side with secure call-summary write-back 100% on-premise residency—audio recordings, transcripts & customer data never leave your network Strict partner client-ownership isolation with full audit trails across review and publishing
Commercial & Pricing Model Monthly/annual concurrent seat subscription + elastic usage-based call minutes Enterprise platform subscription + custom dedicated concurrency channels Turnkey hardware-software perpetual license + annual maintenance & on-site vendor enablement Partner wholesale discount + quarterly/annual renewal revenue share

One Unified AI Agent Suite · A New Paradigm for Omnichannel Enterprise Customer Operations

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