Gain Full Visibility into Every Critical Frontline Conversation
Make Store, Counter, and Field Service Interactions Verifiable
7 professional audio capture endpoints × 5 specialized AI Agents — bridging on-site capture, compliance QA, script coaching, and closed-loop ticketing.
68g · CAT1 4G
Four Core Capabilities Purpose-Built Around Real Enterprise Workflows
From 68g 4G connected lanyard badges to radar-sensing dual-directional counter terminals
Provides standalone CAT1 4G lanyard and clip-on badges for mobile field reps, alongside 8-mic dual-directional counter units and sovereign IT USB speaker-separation devices for fixed service desks — adapting to diverse offline workflows.
Far beyond transcription—directly driving QA checks, coaching clips, and follow-up tickets
Connects to approved enterprise knowledge bases (RAG) through a unified orchestration layer to automatically cross-check rate explanations, flag high-risk promises, pinpoint coaching moments, and generate CRM follow-up notes.
Compliantly select “Two-Party Conversation” or “Staff-Only Retention*” per scenario
Strictly adheres to informed-consent and data-minimization principles, clearly distinguishing transcript speaker diarization from underlying audio trimming boundaries, with automated PII masking, RBAC isolation, and retention lifecycle policies.
Validate 4 hard metrics at real stores or desks before scaling rollout with confidence
Establishes four calibration gates — audio usability, Agent judgment consistency, frontline action completion, and measurable business lift — replacing blind mass deployment with real-sample validation.
6-Minute Full Walkthrough Video: From Hardware Audio Capture to the 5-Agent Business Loop
Features both an executive-grade Mandarin voiceover and original English narration—click any chapter on the right to jump instantly to the corresponding architecture or financial case study.
7-Model Pro Acoustic Terminal Matrix: Complete Coverage for Mobile Wearables & Fixed Counters
From 68g standalone 4G lanyard badges, sub-28g Wi-Fi pin badges, and 3mm aluminum bone-conduction card recorders to radar-sensing dual-directional counter units, ceiling arrays, and Kylin OS / UnionTech UOS desktop speaker separators—tailored precisely to real frontline workflows.
4G Smart Lanyard Badge
Flagship mobile terminal combining a physical ID card slot, standalone CAT1 4G connectivity, dual-MEMS omnidirectional noise cancellation, and multi-mode positioning
| Terminal Model | Form Factor | Core Acoustic & Pickup Specs* | Network Upload / Power & Connectivity | Typical Frontline Roles & Stations |
|---|---|---|---|---|
| 01 · 4G Smart Lanyard Badge | Wearable Mobile Terminal | Dual digital MEMS mics · 360° omnidirectional pickup (-26 dB sensitivity, 16 kHz sampling) | Standalone CAT1 4G cellular upload (no reliance on venue Wi-Fi or staff phone hotspots) | Field relationship managers in finance, auto showroom sales & test-drive ride-alongs, retail chain associates, real estate viewings, and in-home service teams |
| 02 · Wi-Fi Smart Pin Badge | Wearable Mobile Terminal | Dual digital MEMS mics · 16 kHz sampling · MP3 audio compression | 2.4 GHz Wi-Fi wireless transmission (supports 3 bilingual Chinese/English fast provisioning modes) | Brand boutiques, pharmacy chains, bank lobbies, aesthetic clinics, and after-sales reception desks with stable enterprise Wi-Fi |
| 03 · 4G Smart Pin Badge | Wearable Mobile Terminal | Dual digital MEMS mics · 40 dB DSP noise reduction · 3 m effective pickup radius* | 680 mAh battery (USB-C): recording + upload approx. 11 hours*; positioning + recording + upload approx. 8 hours* | Auto show advisors, roving promotional teams, home-renovation site supervisors, logistics branches, and venues where internal Wi-Fi cannot be opened |
| 04 · Ultra-Slim Card Audio Recorder | Wearable Mobile Terminal | High-compression OPUS audio codec · 40 dB DSP noise reduction · 5 m pickup range* | 500 mAh high-density battery · Magnetic pogo-pin charging · Continuous runtime > 10 hours* | 1-on-1 wealth management consultations, enterprise key-account visits, and compliant meeting records for legal & advisory professionals |
| 05 · Dual-Directional Counter Audio Unit | Fixed Counter & Spatial Array | Built-in mmWave human-presence radar + laser ranging for automatic "record on arrival, stop on departure" | Automatically links recordings to active service tickets via counter ID, queuing system, or teller terminal timestamps | Commercial bank teller counters, loan signing desks, government service windows, telecom retail stores, and hospital/DMV service desks |
| 06 · Ceiling Array Microphone | Fixed Counter & Spatial Array | 32 kHz sample rate / 16-bit depth for crystal-clear reproduction of multi-person roundtable discussions | Equipped with Line IN (AEC echo-cancellation reference input), cascade input, monitoring port, and balanced audio output | Bank VIP wealth lounges, private banking signing suites, auto-finance interview rooms, VIP reception rooms, and open advisory zones |
| 07 · Desktop Speaker-Separation Unit (MR-GPT03) | Fixed Counter & Spatial Array | 48 kHz high-resolution audio sampling · Optimal face-to-face pickup radius approx. 2 m* | Natively compatible with Kylin OS, UnionTech UOS, Linux, Windows, and macOS | Sovereign IT bank teller PCs, insurance underwriting interview desks, government service counters, and corporate HR & procurement compliance interview stations |
* Specification Note: Dimensions, weight, 40dB DSP noise reduction, 3m/5m pickup radius, and >10h battery life are sourced from official hardware datasheets; actual store, counter, and field performance varies with ambient noise, garment occlusion, and network signal. Evaluation units are provided for on-site calibration prior to full-scale rollout.
Dual-Mode Voice Retention Governance: Balancing Full-Context Review with Strict Privacy Minimization
Lock in voice retention boundaries per corporate compliance policies before capture begins — backed by on-site signage disclosures, sensitive-field masking, role-based access control (RBAC), and automated expiration purging.
Two-Party Conversation Retention (Staff + Customer)
Captures and diarizes two-way conversations between frontline staff and customers, preserving authentic customer questions, price objections, and sentiment feedback — ideal for deep customer insights, objection reviews, and dispute verification where clear on-site disclosure and authorization are in place.
Staff-Only Retention (Employee Voice Only*)
Combines near-field directional pickup, bone-conduction / dual-mic beam suppression, or voiceprint diarization to audit staff script accuracy, mandatory risk disclosures, and SOP adherence while minimizing external customer voice retention to the fullest extent.